Legal

Privacy policy

Last updated: 29 September 2026

Contents of this statement

Introduction

We are very pleased about your interest in our company. Data protection (privacy policy) is of particularly high importance to the management of DOCUNIZE GmbH. Use of the DOCUNIZE GmbH websites is generally possible without any indication of personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data may become necessary. If processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain the consent of the data subject. The processing of personal data, for example the name, address, email address or telephone number of a data subject, always takes place in line with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to DOCUNIZE GmbH.

By means of this privacy policy, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed by means of this privacy policy of the rights to which they are entitled. As the controller responsible for processing, DOCUNIZE GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible of personal data processed via this website. Nevertheless, Internet-based data transmissions may in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, for example by telephone.

Section 1

1. Definitions

The privacy policy of DOCUNIZE GmbH is based on the terminology used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be legible and understandable for the general public as well as for our customers and business partners. To ensure this, we would like to first explain the terminology used. We use, inter alia, the following terms in this privacy policy:

a. Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b. Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c. Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d. Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e. Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f. Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g. Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h. Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i. Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j. Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k. Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

l. Cookies

We use cookies on our website. These small text files are stored on your PC by our server. They support the display of our website and help you navigate our website. Cookies collect data about your IP address, your browser, your operating system and your Internet connection. We do not combine this information with personal data and do not pass it on to third parties. Under no circumstances will cookies be used by us to introduce malware or spyware onto your computer. You can also use our website without the use of cookies, which may mean that some displays and functions of our offering only work to a limited extent. If you wish to deactivate cookies, you can do so via special settings in your browser. Please use its help function to make the corresponding changes. You can manage online advertising cookies via the following links:

Section 2

2. Name and address of the controller responsible for processing

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection character is:

DOCUNIZE GmbH

Managing Directors: Thorsten Dörfler, Stefan Schmidt
Neuöttinger Str. 5
DE - 84503 Altötting

Phone: +49 8671 9130 - 700

Email: hello@docunize.com

Section 3

3. Collection of general data and information

The website of DOCUNIZE GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the server log files.

The following may be collected:

the browser types and versions used,
the operating system used by the accessing system,
the website from which an accessing system reaches our website (so-called referrers),
the sub-websites which are accessed via an accessing system on our website,
the date and time of access to the website,
an Internet Protocol address (IP address),
the Internet service provider of the accessing system and
other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using these general data and information, DOCUNIZE GmbH does not draw any conclusions about the data subject.

Rather, this information is needed to

deliver the content of our website correctly,
optimise the content of our website as well as its advertisement,
ensure the long-term viability of our information technology systems and website technology and
provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyberattack.

Therefore, DOCUNIZE GmbH analyses anonymously collected data and information statistically with the aim of increasing data protection and data security in our company, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Section 4

4. Contact option via the website

The website of DOCUNIZE GmbH contains information that enables a quick electronic contact to our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address), due to legal requirements. If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

Section 5

5. Routine erasure and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject. If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

Section 6

6. Rights of the data subject

a. Right to confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself or herself of this right of confirmation, he or she may, at any time, contact the data protection officer of the controller.

b. Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

the purposes of the processing
the categories of personal data concerned
the recipients or categories of recipients to whom the personal data have been or will be disclosed
where possible, the envisaged period for which the personal data will be stored
the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing
the existence of the right to lodge a complaint with a supervisory authority
where the personal data are not collected from the data subject: any available information as to their source
the existence of automated decision-making, including profiling

c. Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

d. Right to erasure (right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent on which the processing is based, and where there is no other legal ground for the processing.
The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation.
The personal data have been collected in relation to the offer of information society services.

e. Right to restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject.
The processing is unlawful and the data subject opposes the erasure of the personal data.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing.

f. Right to data portability

Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent or on a contract and the processing is carried out by automated means.

g. Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. This also applies to profiling based on these provisions. DOCUNIZE GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing.

h. Automated individual decision-making, including profiling

Each data subject shall have the right not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning him or her or similarly significantly affects him or her.

i. Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

Section 7

7. Privacy provisions on the use of Google Analytics

The controller has integrated the Google Analytics component (with anonymisation function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, gathering and evaluation of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a data subject came to a website (so-called referrers), which sub-pages of the website were accessed, or how often and for what duration a sub-page was viewed.

The controller uses the addition "_gat._anonymizeIp" for web analysis via Google Analytics. By means of this addition, the IP address of the Internet connection of the data subject is shortened and anonymised by Google if access to our websites takes place from a Member State of the European Union or from another contracting state to the Agreement on the European Economic Area.

The data subject may prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, the data subject has the option of objecting to a collection of data generated by Google Analytics by downloading and installing a browser add-on from https://tools.google.com/dlpage/gaoptout(opens in a new tab).

Section 8

8. Privacy provisions on the use of Google Ads

We use Google Ads (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company Google LLC, USA) to measure the effectiveness of our online advertising and — where you have consented — to run reach analyses and remarketing-related features. Cookies or similar technologies may be set and data may be transmitted to Google (including online identifiers, IP address in truncated form where technically provided, and information about interactions with ads and our website).

The purpose of processing is to measure and optimise our advertising campaigns and to attribute website interactions to ads. Transfers to the USA cannot be ruled out; Google relies inter alia on Standard Contractual Clauses and/or the EU-US Data Privacy Framework where applicable.

Google Ads is activated only after your consent via our cookie notice (Art. 6(1)(a) GDPR). We use Google Consent Mode so that advertising-related storage (ad_storage, ad_user_data, ad_personalization) is denied by default and enabled only after approval. Further information is available at https://policies.google.com/privacy(opens in a new tab).

You may withdraw consent at any time via the cookie settings. Independently of this, you can manage personalised Google ads at https://adssettings.google.com(opens in a new tab).

Section 9

9. Privacy provisions on the use of Apollo.io

We use the website tracker of Apollo.io (Apollo.io, Inc., USA) on this website. The tracker helps us attribute company visits to our website and use publicly available company information for sales and marketing. Apollo loads scripts from assets.apollo.io and may process technical data such as IP address, browser information and page views. The tracker is loaded only after your consent via our cookie notice (Art. 6(1)(a) GDPR). Further information is available in Apollo’s privacy policy at https://www.apollo.io/privacy-policy(opens in a new tab).

You may withdraw consent at any time via the cookie notice or the cookie settings in the footer of this website. After rejection or withdrawal, the Apollo tracker will not be loaded. You can also restrict tracking scripts via browser settings or extensions.

Section 10

10. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR.

Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the aforementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

Section 11

11. Period for which the personal data will be stored

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After expiry of that period, the corresponding data are routinely deleted, as long as they are no longer necessary for the fulfilment of the contract or the initiation of a contract.

Section 12

12. Legal or contractual provisions for the provision of personal data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us.

The data subject is, for example, obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide the personal data would have the consequence that the contract with the data subject could not be concluded.

Section 13

13. Contact person for data protection

If you have questions about the collection, processing or use of your personal data, about information, rectification, blocking or erasure of data, as well as withdrawal of consents given, please contact our:

Data Protection Officer

Armin Ebner

Tel.: +49 8677 9747-0

datenschutz@coc-ag.net

COC AG

Gewerbepark Lindach A12

84489 Burghausen